Verizon is currently experiencing a mass outage in LATA 228 (Philadelphia and Delaware) on their DSL network. TrueNet is a partner with Verizon and utilizes them for the “last mile” on our Business DSL network.
TrueNet technicians saw the issue begin at approximately 4:15 this morning with business high speed DSL customers losing connection and experiencing extremely slow throughput. At this time there is no ETA for repair and it appears to be an issue with equipment.
TrueNet will keep our customers updated as frequently as possible throughout this outage. As always, if you have any questions or would like to speak to our support staff, please feel free to call us at (Philadelphia Area) 610-429-8300 or toll-free 1-888-878-3638.